Hardware Support and Maintenance Solutions Provider.
As industry veterans with decades of experience, we deliver highly personalized, world-class IT hardware and maintenance support at affordable rates for your company across all IT lifecycle stages. Our expert professionals ensure all hardware is quality vetted, tested, engineered, custom configured, and promptly shipped to exceed your standards.
Products
Data Center Hardware
Genuine data center hardware from all major OEMs. Certified engineers are prompt to ensure all hardware is quality tested. All hardware shipped to you includes an industry standard warranty with extended maintenance offering options at a fraction of manufacturer prices.
Hardware Rentals
From one day to one year, our rental terms and custom contracts are the most flexible in the industry. Warehouse of fully tested inventory from all major manufacturers ready to ship to you.
Asset Disposition
Complete IT asset disposition (ITAD) services that help you reduce risk and maximize recovered value. ITAD services include value recovery, data erasure, decommissioning, and compliant e-recycling.
Trade In / Buy Back
Turn your old data center equipment into cash with our industry-first solution. It’s simple: trade in used equipment → get cash. If you are looking to buy new equipment, we can offer you a trade-in price for used assets.
Consignment Programs
Leave the hassle of auditing, transporting, and selling to us while receiving maximum value for your
equipment. We can pick up, audit, and sell excess equipment from your crowded data center. As we sell the equipment, we pay you a percentage of revenue until everything is sold.
Services
Hardware Maintenance
Cost-effective maintenance support for everything from entire data centers to individual parts. Benefits include: 50-70% savings compared to the OEM; flexible SLAs and contract terms to match your budget and requirements;
support for EOL equipment; certified engineers
Monitoring
Comprehensive, proactive monitoring with real-time alerts and reporting across an entire infrastructure, from servers and storage to network applications, with multiple options for managed ticket escalation and full
remediation of incidents.
Data Erasure
Perform data erasure using industry best practices to comply with internationally recognized standards, following the latest Dod and NIST 800-88 guidelines for media destruction. Each sanitized drive will receive a serialized certificate of data destruction for audit purposes.
Data Center Migration
Conserve capital and develop migration plans that meet your specific requirements. From short term rentals to shipping and re-installation, we provide solutions that meet all of your migration needs.
Data Center Relocation
Auditing, planning, de-installing, relocating, and re-installing a wide variety of IT equipment.
Hardware Valuations
Auditing services that provide a complete inventory of all IT equipment down to the component level. We offer the best valuations in the industry due to our extensive network of customers for components, parts, and excess equipment.
Cloud Migration IT Divest
Full Asset Lifecycle Services for your cloud migration with maximum value recovery for datacenter hardware.
Maintenance Overview
Adirondack Networks offers a cost-effective maintenance solution that brings value to IT organizations as they struggle to manage data center performance, hardware lifecycles, risk, and IT budgeting. Rising costs, restrictive terms, and inflexible options are typical issues with OEM maintenance plans, particularly when it comes to extending the life of IT hardware beyond the initial manufacturer warranty. With Adirondack Hardware Maintenance and Software Troubleshooting, you can reduce costs and add flexibility within your physical data center.
Software Troubleshooting
Maintenance Provides
Access to engineers who will advise on possible issues that the end user may be experiencing
Assistance in the troubleshooting of storage-related issues to allow for the
isolation of problems
Best-effort software support for basic administrative tasks as well as performing diagnosis on issues that are impactful to the customer environment
A variety of service levels (24X7X4, 9X5XNBD, etc.) for on-site or remote parts replacement
Monitoring and alerts
A 24- hour helpdesk run by certified engineers
Options for on-site or remote parts
Short-term and flexible contract terms
Support for "End of Life (EOL)" systems
40% - 80% Savings
SLA Offerings
Adirondack Networks offers flexible SLAs that match your budget and requirements. Coverage window, intervention and repair time can be customized based upon customer specifications, or aligned with one of our standard plans. Our help desk engineers are available 24/7/365.
